RETURN TERMS

We hope you are satisfied with your purchase. If you need to return an item for special reasons, please apply under the following conditions:

1. Return Request Period

You may submit a return request within 14 days of receiving the item. Return requests submitted after this period may not be processed.

2. Return Conditions

Items meeting the following conditions are eligible for return:

The item is in unused condition.

The item is in perfect condition with no obvious damage.

The packaging and accessories are complete and do not affect resale.

Items with man-made damage, missing items, or obvious signs of use may not be eligible for return.

3. Return Process

Before returning an item, please contact us via email or phone to submit a return request. After confirming that the return meets the conditions, we will provide you with further return instructions.

Items returned without confirmation may not be processed normally.

4. Return Address

Please send the returned item to the following address after confirmation:

822 Couvillion St, Moreauville, LA 71355, United States

Please pack the item properly in the return package and ensure the return information is clear and complete.

5. Refund Processing Time

After we receive and inspect the returned item, we will typically process the refund within 3–7 business days.

Refunds will be returned to the original payment method; actual arrival time may vary depending on the payment method or bank processing speed.

6. Special Circumstances

Returns or refunds may not be supported in the following situations:

1. Return application period expired
2. Item condition does not meet return conditions
3. Abnormal situations resulting from failure to follow the return process
4. Contact Us

If you have any questions about the return policy or process, please contact us through the following methods:

Email: tremarcus@nuefleur.online

Phone: +1 8624561356